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Public organizations

The challenges faced by public organisations are often complex and cross-sectoral. Governance, performance, reporting and internal operations must remain in balance with social tasks.

Moore provides support in structuring, reviewing or reorienting public organisations. From articles of association to processes, from the board of directors to the operational team. We always do this with an eye for transparency, legitimacy and effectiveness.

Focus on a high-performance organization

Being an experienced organizational architect, Moore Public assists public sector operators with the successful completion of improvement & transformation projects. Together, we create a plan and we monitor project realization and implementation. Irrespective of whether it involves strategy changes, organizational management, environmental analyses, process improvements, culture changes, updates of your data architecture or a financial exercise aimed at making optimum use of ever shrinking budget margins, our team will provide expert, personal and bespoke guidance.

Organizations with a social mission are a heterogeneous group. We hereby refer to privatised public organizations (e.g. autonomous city and municipal corporations, intermunicipal corporations), care institutions (e.g. hospitals, elderly care homes), social services and welfare organizations (e.g. social housing corporations, social assistance, healthcare and social integration programmes), public safety services (fire service, police and ambulance), educational institutions (e.g. colleges and universities), environmental and nature conservation organizations

They all need to be able to adapt quickly to the changing expectations of citizens and businesses and their own workforce , within the context of budgetary constraints. Conversely, stakeholders expect the organization to be able to achieve this. Challenges with respect to correct governance, mergers, scale-ups, sustainability and digital transformation need to be addressed. Customer friendly automated activities, efficiency improvement exercises and sustainable staffing plans are critical success factors.

Effective and efficient use of resources requires both quantitative and qualitative analyses, in which we look together at whether expenditure always attains its goals and whether this is achieved in the most effective and future proof manner.

Areas of expertise

We support the development, transformation and implementation of the strategy, as well as the formulation and evaluation of strategic plans and operational  plans, as well as  the preparation of environmental analyses. 

  • Strategic plan
  • Strategy implementation
  • Strategy mapping
  • Management agreement (preparation/implementation/evaluation)
  • Multi-year plan (preparation/implementation/evaluation)
  • Scale-up and merger
  • Stakeholder management
  • Macro analysis
  • Environmental analysis
  • Sentiment analysis
  • Maturity analysis
  • Inspiration note
  • Administrative capacity analysis

We help to promote a focus on the employee/individual by moving towards more performance driven organizations with greater autonomy and flexibility. We can assist with the transformation to a feasible organizational design that focuses on the service/product to be delivered and incorporates administrative simplification.

  • Development of an operational plan
  • Organisational transformation
  • Organisational control
  • Innovation management in the administration
  • Management review
  • Management skills (including paradoxical management)
  • Change management
  • Conflict management
  • Team management
  • Motivation management
  • 360° survey
  • Employee experience
  • Psychosocial well-being
  • Customer satisfaction
  • Organisation design optimisation/feasibility analysis
  • Strategic work planning
  • Performance management optimisation
  • PMO setup and integration
  • Project and programme management
  • Process optimisation (Businnes Process Reengineering)
  • Workforce planning
  • Workload measurement
  • Budget and management control
  • Quality management (ISO, SHEQ)
  • Risk analysis & compliance
     

Advice regarding employment law, GDPR, incorporation, mergers and demergers, public-private partnerships.

  • Public procurement
  • PPP
  • Public law
  • Administrative law
     

We support the optimization of the governance structures, based on consistent and  coherent policies, supported by adequate processes with decision making rights for a specific authority. We also help  in the development of a network organization, a stakeholder organization and to increase participation.

  • Good governance: structural and process-based
  • Good governance: cultural/normative
  • Government governance: guidance on strategic brainstorming
  • Advice governing body
  • Network organisation
  • Stakeholder organisation and participation
     

We can assist with value exercises, culture scans, the definition, implementation and coaching of leadership skills and team management. We help strengthen management skills including the management of paradoxes and individual coaching. Culture change also needs  assistance with the formulation of a communications plan and guidance during its implementation.

  • Developing a sustainable culture
  • Culture scan/values scan
  • Inclusion
  • Value proposition
  • Developing leadership skills
  • Network leadership
  • Customer experience
  • Integrity policy
  • Individual coaching and mentoring
  • Communication (strategy/plan/advice)
     

We will help you maximize the wealth of available data to gain better insights into your business performance and will teach you how to leverage data in real time. Using high-performance Business Intelligence solutions, we will realize your digital plans based on a contemporary data architecture in conjunction with our business unit element61. To measure is to know how to direct. 

  • Business Intelligence processen
  • Data-architecture
  • Artificial intelligence
     

Our methodology is based on a cyclical approach to the ESG topics Environment-Social-Governance: assessment - strategy - implementation - measurement & reporting - audit & assurance - optimization.

  • Assessment
  • Strategy
  • Implementation
  • Measurement & reporting
  • Audit & assurance
  • Optimisation
     

The full range of corporate finance services, from advising on M&A transactions and transaction services (due diligence & integration) to valuations and financing of your liabilities.

  • Due diligence and integration
  • Structuring (active/passive)
  • Valuation
  • Debt advisory and financing (passive)
     

We can support local official administrations with their accounts, budgeting linked to strategic planning, financial and forensic audits and risk analyses and management.

  • Accounting (control, closing, reporting)
  • Budgeting (linked to strategic planning)
  • Audits (internal, financial, forensic)
  • VAT and tax issues
  • Financial reporting
  • Risk analysis and management and drawing up internal control systems
  • Process analysis and organisational control
  • Internal and external privatisation
  • Interim assignments
     

Advice and support on some audit-related needs:

  • Audit of annual accounts
  • Internal audit
  • Sustainability readiness assessments