Organisational development
Strong public organisations consciously invest in their internal operations. Organisational development and control ensure structure, process control and continuous improvement.
Through audits, internal controls, process analyses and competence management, Moore guides organisations towards workable and future-oriented internal operations. Not with standard models, but with solutions tailored to your goals and context.
Building an effective and sustainable municipal organisation together
The public sector faces increasingly complex challenges in the area of structure and control, and local administrations often have to respond quickly to changing expectations and demands. Staff shortages are a common problem, and for specific positions it is often difficult to find qualified, experienced employees. Moore Public supports municipalities in strengthening their organisation by offering an approach focused on both organisational development and organisational management. Thanks to our years of expertise, we are the ideal partner for municipalities striving to become a forward-looking and agile organisation.
Organisational development
Structure and tailored services
Our approach for organisational development focuses on optimising the municipal services and strengthening internal structures. We provide support for various initiatives that contribute to a more efficient and effective organisation, including:
- Measuring the workload: Mapping the workload and resources needed to ensure a healthy work balance.
- Optimising organisational models and structures: We help raise efficiency and effectiveness through full reorganisations or transformations within specific services. We ensure that the structure of the organisation matches the policy objectives and needs of the municipality, with a specific focus on digitising processes.
- Developing service provision models: We support municipalities in developing service provision models that put the primary focus on residents and which meet the current social expectations. This includes physical and online accessibility, a modern interpretation of counter-based service, digitisation and customer satisfaction.
- Evaluating and adjusting HR policy: An effective HR policy is essential for a well-functioning organisation. We offer support in adjusting or strengthening HR processes to foster a culture of growth and involvement.
Organisational control
Transparent and effective control mechanisms
Control is a crucial aspect for municipal organisations in order to mitigate risks and increase efficiency. Moore Public offers a wide range of services in the area of organisational control that help municipalities enhance transparency and accountability. Our services include:
- Setting up internal control systems: We develop internal control systems that monitor specific risks within the organisation and for each service, thereby creating a solid basis for reliable and consistent decision-making.
- Audits and support for external audits: We provide support for internal and external audits (such as those conducted by Audit Flanders) and ensure that the organisation is well prepared and can fulfil the applicable standards and requirements.
- Preparation of annual report on organisational control: A well-organised annual report not only provides insight into the organisation's performance, but also reassures all stakeholders. Our experts provide support in drafting this report to ensure that it corresponds to the strategic goals of the municipality.
