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Streamlining GMP operations with ERP & LIMS integration

Customer case

Optimizing QC with LIMS Integration

A leading pharmaceutical company aimed to modernize its quality control (QC) processes to meet the fast-paced demands of GMP production. The company sought to replace manual, paper-based workflows with a seamless integration of its ERP and Laboratory Information Management System (LIMS). This automation would enhance operational efficiency, ensure regulatory compliance, and streamline QC processes across global warehouses, laboratories, and both in-house and outsourced production facilities

Ambition: automating quality control to boost compliance and efficiency

Integrating ERP and LIMS systems offered a valuable opportunity to streamline operations and enhance compliance. The company’s complex, highly customized system landscape and reliance on legacy infrastructure posed challenges to achieving seamless automation. In addition, poor quality master data hindered efficiency and compliance. Careful coordination was essential to implement automation effectively without extensive customization, which could increase project costs and risks. Addressing these areas was key to unlocking long-term operational improvements and ensuring regulatory adherence.

How we helped

We supported in conducting a thorough business process mapping and functional analysis for identifying gaps and opportunities to streamline the QC flow. A strong business case was developed to align the integration project with strategic objectives and secure stakeholder approval. Comprehensive change management and stakeholder engagement ensured smooth adoption, supported by user acceptance testing (UAT) and targeted training. In addition, in-depth documentation and hypercare support facilitated a seamless transition during the system cut-over and go-live phases.

Results

The successful integration of ERP and LIMS systems fully automated the QC process, significantly reducing manual workload and operational complexity. This transformation was achieved without extensive customization, resulting in higher compliance rates and greater supply chain efficiency. A master data clean-up and maintenance process was implemented to safeguard long-term data quality and system reliability. The automation not only enhanced operational transparency but also empowered the client to focus on strategic initiatives, driving sustainable growth and continuous improvement.

Looking to streamline your QC processes with digital automation? Contact us today to learn how we can help you.