Optimizing distribution for better service
A leading company in the construction sector, known for its professional tools, window, door, and furniture fittings and automation, experienced significant growth through several strategic acquisitions. This led management to decide on setting up a new central distribution centre to offer better services to its customers in a more cost-effective manner. Following the completion of the new building, the new organizational structure was gradually introduced. This transition entailed many challenges in terms of process and human resources.
Ambition: Streamlining distribution processes
Establishing a central distribution center promised to enhance service delivery and reduce costs. Coordinating across departments and a structured approach were crucial for strategic implementation. Collaborating with stakeholders aligned objectives and ensured successful process introduction. A unified strategy streamlined operations and achieved desired service improvements.
How we helped: Key improvements for central Distribution Center launch
To support the launch of its central distribution center, the company focused on three key improvements: designing practical warehouse processes, introducing logistics metrics to drive and standardize performance, and embedding tools for better team coordination.
New processes were built from the ground up, performance was tracked daily against clear objectives, and team leaders were trained in leadership and planning techniques to sustain continuous improvement.
Results: Efficiency, teamwork, and team autonomy
The implementation of the new distribution centre and processes led to several key improvements. The new processes enabled lean planning and more efficient operations, reducing waste and improving productivity. The commitment and shared responsibility within each team fostered excellent teamwork and inspiring leadership. The accessible process knowledge sharing and coaching by team leaders enhanced employee competencies and confidence. Teams gained greater autonomy in planning, dividing work, and tackling problems, leading to more proactive and effective operations.
Ready to streamline your processes? Contact us today to learn how we can help you.
