Sector: social profit
Ons Tehuis Brabant is a care provider responsible for providing care and guidance to adults with a mental disability.The sector is undergoing major changes that not only affect care provision budgets but also operations.
Client requirement
Moore was asked to guide the management team and employees during the transition from a supply-driven to a demand-driven organisation.
Approach
During the initial phase a thorough AS IS analysis was performed in order to formulate new objectives with regard to the desired transition.
A change programme was set up in conjunction with a steering committee and included the following:
- A satisfaction survey as a test point
- Formulating an internal communication strategy and corresponding communication plan
- Supporting managers to promote coaching leadership using training sessions on change management, charting development points, etc.
- Supporting employees in transition via workshops focused on, amongst other things, feedback and communication
Results
The aim of the change programme was to successfully implement the change strategy and new objectives.This resulted in:
- A shared vision on change
- A clear insight into resistance
- Building trust
- An achievable focus and execution plan
Moore Expertise
By defining a convincing, unmistakable ambition (mission/vision) recognised by all employees, by introducing logical values, by redesigning the organisation, providing scope for employees to decide and organise, by maintaining inspiring leadership, etc.we are building an organisation that is ready to face future challenges.
We shape these activities through analyses, process mapping, co-creation workshops & training.Step by step we include you in decisions and improvements to ensure that your organisation can seamlessly absorb these changes.