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mobietec

Customer case

Sector: production

Having started as a one-man business, mobietec developed into a flourishing production company after just a few years. The introduction of a certified quality management system ensured professional and optimal management of customers, suppliers and processes.

Customer demand

mobietec is a leading Belgian manufacturer of high-quality aluminium accessories for commercial vehicles. Hans Bruynooghe started his one-man business in 2007. Today, the company has become a successful producer of roof racks, glass racks and ladders, and specialises in bespoke solutions.

As the company developed, so did the need for a more structured and systematic approach. When optimum management of all the various processes within the company, purely on the basis of knowledge and memory, became too challenging, mobietec decided to search for an appropriate quality management system.

Approach

mobietec joined forces with Moore as an external partner in order to optimise the processes within the company and implement a quality management system.Focusing on the most pragmatic approach, a system was devised tailored to mobietec’s specific requirements, resulting in a professional and optimized management system for customers, suppliers and processes. In 2010 mobietec was awarded ISO 9001 certification.

Result

Since the introduction of the system, Moore has been responsible for its regular optimisation and the annual internal audit. Moreover, mobietec passes the external ISO 9001 audit with flying colours each year.