From fragmented planning to integrated visibility
A leading global life sciences company operates in a highly complex and uncertain environment, driven by the variability of its R&D pipeline and clinical trials supply chain. While the organization had already implemented OMP+, an advanced planning system, opportunities remained to further strengthen planning capabilities. Limited end-to-end visibility, scattered data sources, and long lead times were impacting efficiency and inventory performance across the global network.
Ambition: Integrated planning for a patient-centric supply chain
The organization set out to elevate its planning maturity by fully leveraging its OMP+ platform and embedding advanced forecasting capabilities. The objective was to enable true integrated business planning across S&OP, MPS, and DRP processes, which would balance efficiency gains with the critical requirement of zero disruption, given the direct impact on patients worldwide.
How we helped: Enabling integrated planning through system enhancement and process redesign
As part of a broader system upgrade, the OMP+ platform was enhanced to support advanced planning functionalities and improved data integration. Structured process redesign workshops, grounded in SCOR principles, helped define future-state planning processes and clarify roles and responsibilities. Detailed user requirements guided system configuration, while agile sprint cycles ensured iterative and efficient delivery. A strong focus was placed on change management, including stakeholder alignment, targeted end-user training, and hypercare support to secure adoption and operational continuity.
Results: A single source of truth driving efficiency and engagement
The transformation resulted in a truly integrated business planning environment, significantly reducing planning cycle times and optimizing inventory levels across the supply chain. A unified “single source of truth” now provides end-to-end visibility, enabling more informed decision-making and improved operational performance. Clearly defined planning roles and active stakeholder involvement encouraged strong employee engagement and sustained adoption of new ways of working.
Looking to enhance your planning capabilities and gain full visibility across your supply chain? Contact us today to learn how we can help you.
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