Context
A Belgian sauce manufacturer wanted to support further growth through digitalisation. Its existing IT landscape was outdated and provided insufficient support for planning, forecasting, and cost calculations. Following a vendor selection process, Microsoft Dynamics 365 was chosen as the new ERP platform.
Challenge
The digital transformation had a significant impact on all departments. The go-live had to take place in a production environment where downtime was not an option. Strong business-side project management, clear governance, and change management support were essential.
Our approach
Moore Advisory took on the business project management role. We supported business owners and key users, monitored deliverables, and assisted management in determining the right go-live timing. We also remained closely involved during the post-go-live stabilisation period.
Result
The ERP implementation was successfully delivered through a controlled big bang go-live. Today, the company benefits from reliable and timely business information and a stable digital foundation for further growth.
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