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Align pharma operations with a centralized S&OP approach

Customer case

Context

A leading pharmaceutical company sought to improve its planning efficiency and organizational alignment after relying on multiple, spreadsheet-based planning processes that caused inefficiencies and misalignment. Senior management aimed to establish a cohesive, centralized planning structure to enhance process adherence, reduce lead times, and drive better cross-functional collaboration across the organization.

Ambition: centralizing planning to improve supply chain coordination

The reliance on multiple data sources presented an opportunity to improve planning accuracy and efficiency by enhancing data quality. Demand and supply volatility underscored the value of implementing adaptable and reliable planning processes. By adopting a standardized and integrated planning approach, the client could achieve consistent, accurate, and responsive operations across global supply chain activities.

How we helped

We helped the client streamline its sales and operations planning (S&OP) process by implementing a fully integrated model with clearly defined roles and responsibilities, enhancing accountability and cross-team collaboration. We supported the introduction of a centralized planning software solution that seamlessly integrated with the client’s ERP system, reducing manual data entry and improving data accuracy. To ensure successful implementation, we provided comprehensive business transformation support, guiding stakeholder alignment with the new processes and fostering strong organizational buy-in.

Results

The integrated planning model unified the client’s supply chain and operations planning, leading to significant reductions in scrap and enhanced decision-making. By reducing manual data entry, the company achieved faster, more accurate planning cycles, improving overall process adherence and responsiveness. This centralized approach positioned the client for greater efficiency and agility in managing supply chain demands.

Ready to align your operations with integrated S&OP? Contact us today to learn how we can help you.