# Sibelga

Services: [Advisory](/en/services/advisory)

Customer case

 

 

 



 ##### Sector: Utility

In 2014, Sibelga, the Brussels’ **distribution grid operator**, decided to replace the old system they used to manage the protected customers by a new system to be **MIG6** compliant, to archive digitally, to enhance financial accounting and to set up extensive legal, financial and management reporting.

The old system was **decommissioned** and **replaced** with a new solution based on an **SAP backbone**, but with a profound integration between SAP and other applications such as SharePoint and Haugazel (CRM & Billing application of Haulogy). The new application went live successfully on the originally planned date in Nov 2016.

### How did Business Consulting help? 

Sibelga asked Business Consulting to manage the Migration & Transition and to manage the **Integration**.

Migration and Transition was paramount for the success of this project, but multiple **challenges** had to be faced: the amount of data gathered for over 10 years, existing processes that were specifically designed for Brussels, lots of **data transformations**, multiple source and target systems and important interdependencies between those systems. Business Consulting its goal was to minimize as much of the risk as possible by taking responsibility for:

- **Defining** the migration strategy;
- **Planning**, budgeting and scoping the migration track;
- **Testing** and quality assurance of migrated data using the available BI tools;
- Step-by-step transition **planning** and **coordination** of the Go Live.

As for the Integration track, the challenge was equally as steep. Seven internal and external systems and/or parties needed to be integrated to cover the required **functionalities**. Business Consulting acted as integration lead and was responsible for:

- Coordination, follow-up and communication about system integration;
- Design and implementation of a document management process which reached from Haugazel, via SAP to a third-party print shop and to a SharePoint archive;
- Planning of all integration activities with impact on and from the many involved parties inside and outside Sibelga;
- Set-up of a logging and monitoring solution to ensure the integrity of all integration flows.

### Project outcome

A very good **understanding** and cooperation was established between the Business Consulting and the Sibelga project team. Thanks to this teamwork and the firm commitment of the Sibelga management the **predetermined** Go Live date was respected.

After having ramped up the new solution’s **functionalities**, expected business benefits started to be visible:

- Increased **flexibility** for the billing of different types of clients;
- A more **transparent** accounting was possible;
- Client documents are now being **archived** digitally and easily accessible to business users.

Read more about Sibelga on [www.sibelga.be](http://www.sibelga.be/).

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